We use United States Postal Service (USPS). Your order will have a tracking number which provides end-to-end item tracking and up to $100 insurance coverage. Your tracking number can be found in your shipping confirmation email.

lease allow 7-10 business days for the refund to show up on your original form of payment. If you have not yet received your refund after 10 business days, please first check your bank account again or contact your credit card provider, as it may take some time for your refund to be officially posted. If you have done all of this and have still not received a refund, please contact us at confidence@heidipocket.com

Your order number is present in your order confirmation and shipping confirmation emails.

Yes! Just enter your email in the footer, and you’ll be added to our mailing list. You’ll be sent updates, latest trends, and much more.